Page 59 - 香港青少年服務處（年報）2020-2021

服 務 處 年 港 香 少 青

網上和諧粉彩班，繪畫畫作—「希望雲端」
網上和諧粉彩班，繪畫畫作 — 「希望雲端」 2020-2021
Paintings “Cloud of Hope” on the Online Pastel
Paintings “Cloud of Hope” on the Online Pastel
Nagomi Art Class
Nagomi Art Class
個案服務

Casework Service
直至二零二一年三月底，除了由綜合青少年服務中心向負責的九所中學提供服務外，學校社工團隊共處理
三千二百八十三宗個案。受新冠肺炎疫情持續的影響，學生改以網上學習，已成本年度的新常態，然而長
期未能恢復實體課，導致不少學童在學習動機、人際聯繫、生活規律及自我管理上出現問題，衝擊青少年
的身心健康。在整體個案中，接近兩成半涉及情緒或心理健康的問題；另外接近三成二與學習事宜及成長
適應有關，包括：缺課、缺乏學習動力、生涯規劃、升學問題及校園生活適應等。此外，前線同工亦發
現，部分家庭因受疫情打擊而面臨經濟困難，經濟壓力加重了家長的情緒困擾，故本年度由學校社工處理
的管教與親子關係問題也上升至佔整體個案的兩成。為能較全面地向學童提供支援服務，學校社工一直聯
同本處的臨床心理學家、校本的教育心理學家及醫教社同工，對於出現較嚴重困擾至自殘或有自毀傾向的
個案，提供深入的個人輔導及家庭支援，並適時為有經濟困難的學生申請醫療資助或轉介至合適的政府部
門跟進。

As of the end of March 2021, while the Integrated Children and Youth Services Centres provided services to 9
secondary schools in charged, school social workers handled 3,283 cases in sum. In view of the raging coronavirus
pandemic, students adopting online learning had become the new normal this year. However, since face-to-face
classes were not able to resume for a long time, issues regarding students’ motivation to learn, their interpersonal
relationship, daily routine and self-management had been raised. These issues could be detrimental to the
adolescents’ physical and mental well-being. Among all cases, there were about 25% emotional and mental health
cases. In addition, there were nearly 32% cases dealing with learning and personal development issues, including
absented from school, lacked learning motivation and career planning, problems in pursuing further studies and
adapting to the campus life, etc. Field workers had also discovered that some families were burdened by financial
difficulties due to the pandemic. The stress also caused the emotional disturbance of the parents. In this connection,
cases about parenting and the parents-child relationship processed by school social workers this year had increased
to 20%. To provide support services for students more comprehensively, school social workers had been cooperating
with clinical psychologists, school-based educational psychologists and colleagues from the Student Mental Health
Support Scheme to arrange intensive personal counseling sessions and family support services to cases which
demonstrated self-destructive behavior resulted from severe emotional disturbance or with self-destruction tendency.
Our social workers had also been assisting students with financial difficulties to apply for medical assistance or refer
them to respective government departments for follow-up in time. 57