Page 11 - 香港青少年服務處(年報)2020-2021
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          Youth Services
          As the demand for teenagers’ life-career development services is huge, the Agency connected different stakeholders
          to support the youths from studying at school to entering the society through the promotion of “CLAP for Youth @
          JC”. Meanwhile, the service standard of life-career development has been  applied to every teenager service unit at
          the Agency, helping to construct a beneficial environment for teenagers to develop the directions for their lives.

          In view of many grassroot students worrying about their studies under the epidemic, the Agency promoted the Level    2020-2021
          Up Studying programme with the funding of Hong Kong Jockey Club. Tertiary students acted as development guides
          for students to support them in dealing with their academic problems. Moreover, the Agency has become the service
          provider for the Jockey Club Online Youth Emotional Support Platform “Open Up 2.0”, contributing to supporting
          mental health of teenagers. Our Sane Centre has been allocated additional resources by SWD to employ two peer
          counselors to help teenagers in adjusting to the life after quitting drugs.

          Elderly Services
          Two of the Agency’s Integrated Home Care Services teams located in Shatin and Taipo has been allocated additional
          resources for supporting frail cases. So, the professional medical team can be expanded to provide comprehensive
          and effective caring services for frail elderly. With the aging population, the Agency will try to make endeavours to
          provide elderly services in the future, and make use of the strength and creativity of teenagers to serve the society.

          Human Resources
          While developing the services, the coordination of central administration and the improvement in the professional field
          of colleagues could complement such development. So, management staff has been added and human resource
          management system has been introduced in central administration to optimize the handling procedures for human
          resources and enhance efficiency; on the other hand, the Agency has increased the training subsidies for staff to
          encourage them to continue studying and increasing their own value, and enhance their professional and working skill
          sets to apply them in services. In the past year, the Agency has organized 370 hours of in-house training session and
          the number of staff attendance to the session has amounted to 1008.

          Financial Management
          In the financial aspect, the Agency did not use the lump sum grant reserve in this year. By the end of the current
          financial year, the lump sum grant reserve has been accumulated to $95,363,938.07, of which $38,333,567.92 is not
          subject to the reserve restrictions of SWD. The Agency also has policy to make full use of the MPF reserve for non-
          snapshot staff under designated situations. In the current year, the Executive Committee approved $1,587,377.00
          of this amount to be deposited into the MPF accounts of non-snapshot staff who have worked for the Agency for
          more than 10 years. The MPF reserve will continue to be used as a one-off additional contribution to the staff of the
          Agency.


          Sincere Acknowledgements
          Last of all, on behalf of the Agency, I would like to thank the leaders and all members of the Executive Committee for
          their selfless contribution and valuable advice on the governance and sustainable development of the Agency; I would
          like to take this opportunity to express my gratitude to all government departments and subvented organisations for
          their recognition and trust to the Agency. I would also like to express my appreciation to all charitable enterprises and
          volunteers who continued to devote their time and resources, especially under the epidemic this year, and walked
          together with us to bring warmth and hope to the society.

                                                                                         Ms. Joyce Lee
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